Reference

How We Handle Your Account Information

We collect what we need to run your account, process bKash, Nagad, and Rocket payments, and keep the lobby secure. This policy explains what we store, why we store it, and how you can request changes or deletion.

Account dataPayment recordsDevice infoContact preferencesSession logs
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Beat Jelly How We Handle Your Account Information
DATA PRACTICES

How We Protect and Manage Your Information

We use SSL encryption for all account activity and bKash, Nagad, Rocket transactions. Session tokens expire after inactivity to prevent unauthorized access. Our payment processors handle wallet credentials directly so we never store your bKash, Nagad, or Rocket PIN. You control most data preferences through your account panel.

What we collect

We store your mobile number, transaction IDs for bKash, Nagad, and Rocket deposits, IP address, device type, and betting history. We log session timestamps to detect duplicate logins and protect your account from unauthorized access.

Cookie use

Cookies remember your login state, language choice, and last lobby view so you land back where you left off. Analytics cookies track which game categories get the most traffic so we can organize the lobby better.

Data retention

Active accounts keep full transaction and session records. If you close your account, we archive payment history for financial reconciliation but delete contact details and device logs after the required retention period for eligible jurisdictions ends.

Your rights

You can request a copy of your stored data, ask us to correct errors, or submit a deletion request through account settings or support. We verify your identity via your registered mobile number before processing any data request.

POLICY CONTACT

How to Reach Us About Your Data

If you want to review what we've stored, request a correction, or ask us to delete your account data, contact our Bangladesh support team. We'll confirm your identity through your registered mobile number before processing data requests.

Live chat Open the chat widget in the lobby footer and select the data-request option. Our team confirms your mobile number and walks you through the process in real time during support hours.
Email inquiry Send your request from the email address linked to your account. Include your registered mobile number so we can verify your identity and respond with the next steps within two business days.
Account settings Log in, navigate to account settings, and select data preferences. You can download a summary of your stored information, update contact details, or submit a deletion request directly from that panel.

Privacy Policy Questions

We collect your mobile number, email address if provided, device type, IP address, and the transaction IDs from your bKash, Nagad, or Rocket deposits. We use this to verify your identity, process payments, and secure your account.

We share transaction references with bKash, Nagad, and Rocket processors to complete deposits and withdrawals. We do not share your wallet PIN or credentials. Fraud-prevention services may receive anonymized account activity to detect suspicious patterns.

We archive transaction history for financial reconciliation and legal compliance in eligible regions. Contact details, session logs, and device fingerprints are deleted after the retention period ends, typically within a specified timeframe set by jurisdiction requirements.

Yes. Log in, go to account settings, and select data preferences. You can download a summary of your stored information including transaction records, contact details, and session history. Contact support if you need help accessing the file.

We use session cookies to keep you logged in, preference cookies to remember your language and lobby view, and analytics cookies to track which game categories are popular. You can clear them through your browser, but some features require cookies to work.

Go to account settings and submit a deletion request, or contact support through live chat or email. We verify your identity using your registered mobile number, then process the request and confirm once deletion is complete.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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